As an organisation providing support to visually impaired people, we had scoured the web to find a content management system that is easy to use AND that produces accessible web output. QnECMS has provided both of these things and we are now in a position where we can update content easily and we have a clean, simple website that transforms gracefully when people change the screen settings.
During the set-up, Jim provided sound and flexible support; he responded quickly to all queries and when we did have a few snags he made sure we were sorted out as quickly as possible. All-in-all a very professional service and very reasonably priced too
Dave Egan Development Director South Lakes Society for the Blind
We were introduced to Jim by a current user of the product when we embarked on a website redesign, upgrade and link to a dynamic mySql database.
Our business is quite unique and it was obvious from an early stage that significant customisation of the standard product was required. This was done in a challenging time frame and at a cost which we felt was good value for money.
Our site went live without major problems and all relevant staff members have found it straightforward to use Jim’s product on almost a daily basis. We have not had a need for ongoing support as yet but based on the implementation process, I am confident that Jim’s service will meet our expectations.
Barry Corr, Director, Wilkinson & Corr Ltd
As a user-led organisation, run by, for and employing disabled people, it was critical that our new system was fully accessible and met W3C level 2 criteria. We therefore employed Jim Byrne as an independent consultant to fully analyse and test our new website to ensure that it met the high standards for web accessibility which we specified to our IT company. Jim’s expertise was invaluable, he guided us through this complex area provided a bridge to translate our user voice into technical specifications and standards, we were very pleased with his work.
Grant Carson, Manager, Housing and Employment Services, GCIL
We are an organisation ran for and by disabled people. We needed an accessible website which was easy to use and looked good and that’s what we got! Jim was exactly the right person to do this for us as he understands our sector and could interpret my lay person’s ideas using his high level of technical expertise and experience to translate this into a website.
We were delighted with the results. We were confident in Jim’s track record- who better to do our website than someone who was joint author of the Standards for Disability Information and Advice Provision in Scotland on Making Websites Accessible!
Jim is friendly, helpful and reliable: nothing is ever too much trouble. Added value in using Jim has been his range of articles and tutorials and he is on hand to respond to requests for help even now! With his former background as a lecturer and trainer, Jim was ideally placed to provide training sessions for our staff on using the website and keeping up with new developments. We are still in touch about the website and he has provided a service which has been above and beyond the contract.
I would highly recommend Jim Byrne and Associates to any organisation in need of an accessible website.
Tressa Burke, Director, Glasgow Disability Alliance
Jim’s support helped us think through the different issues associated with developing our website to meet our needs as well as accessibility essentials. His feedback at different stages of the process was also an important factor in helping us shape and improve our design.
Julia Waldman, Deputy Director Higher Education Academy’s Subject Centre for Social Policy and Social Work (SWAP)
Jim recently conducted an accessibility audit of the Health Rights Information Scotland (HRIS) website. The report was extremely detailed. It explained what the WCAG guidelines mean, how compliance was assessed, what problems were identified and how these could be fixed. We are confident that implementing Jim’s recommendations will greatly improve the accessibility of our site. The report was, as far as possible, free from technical jargon, and Jim was always more than happy to have a chat about things we did not understand. This evaluation has been extremely useful.
Brigitte Cosford – Project Support Officer – Health Rights Information Scotland
I was recommended to Jim Byrne and Associates through my graphic designer who has worked with him previously.
After my first initial telephone conversation, I felt very reassured that he would produce a website fit for purpose. I felt that Jim went above and beyond whilst working for me, as he often helped me with technical queries that I was unsure of or didn’t know how to do. He also provided me with additional information on online marketing and Social Media to get me started.
Beaumont Virtual Assistant Services
“In 2014 Edinburgh Tenants Federation worked with Jim Byrne in an exciting project to overhaul our branding and website. Jim’s brief was to help ETF develop an easy to use website with a fresher look that would appeal to a younger audience and have increased functionality. We had a vision of what we wanted the website to do, and Jim’s technical brilliance and experience of web design helped us to achieve what we needed.
A big part of the brief was to redesign our branding and logo – and in this we were much less clear how we wanted to proceed. Jim’s patience and close work with his designer meant we got a vibrant new image that we could use across all media.
One of Jim’s great strengths is in finding out what clients really need, and throughout the process testing those aspirations with practical examples. We found Jim easy to work with, friendly and professional and we are happy to recommend his work.” Clare MacGillivray, Development Coordinator Edinburgh Tenants Federation
Read many many more testimonials on the the client testimonials page.
Lothian Centre for Inclusive Living (LCL) have won the Breathrough Award for their new website and Online help service.
As the developer who designed these services with LCIL I am of course extremely happy to hear about this award.
I got this nice email from Catherine Garrod,
I think Carol has already let you know that LCIL has won a Breakthrough Independent Living Award under the Information category for the LCIL website and the Grapevine Online service. The judges were particularly impressed with the website and asked for the name of the person who designed the website.
So much of the credit goes to you for producing our new website. Breakthrough UK is a user-led disability organisation so it has been a particular honour for us to receive recognition for the website and online service from this group. There is more information about the Breakthrough awards on their website.
Thank you. Such small words to express the meaning of what you have achieved for us. Our charity scoured the myriad of adverts offering accessible website designs; but which one, at what cost, a series of never ending questions, search after search.
One name Jim Byrne kept appearing, not in the form of advertisement and promises, but praise for the work he does in development, design and tutorials on accessible website design.
We are so pleased that we followed what everyone else was recommending Jim Byrne – Accessible Web Design” our new website is a landmark for us, and an example to angling clubs, businesses and local authorities who encourage disabled visitors to their website.
Jim, you are not only professional in what you do, but offer friendly and constructive advice and patience throughout the build. Thank you simply isn’t enough.
British Disabled Angling Association
I was also very pleased to get the following email from Terry:
We all realise the amount of work that you have dedicated to this project, and the barrage of emails that arrive daily to your inbox from me, you must have the “patience of Job”. On behalf of the trustees I would like to offer our sincere thanks for all the hard work and support for the charity.