Zoom was created in 2011 but it didn’t take off until its use during the pandemic – when it became the de facto video chat tool. There can be no doubt that it’s a powerful and valuable communication tool, however, it also has some major accessibility issues. In this short article I set out what some of those issues are and suggest ways to get around them – where possible.
For example, Zoom doesn’t always work well with screen reading software.

  • Users are not alerted to new chat activity. It can be difficult to copy and paste URLs from the chat.

Working with non-profits, charities, voluntary and public sector organisations and social enterprises for over 20 years. Jim set up one of the worlds first website accessibility web agencies in the mid 1990s.