The release of WCAG 2.2 introduced two new level A success criteria and four new level AA success criteria. In this post, I provide a summary of Success Criteria 3.2.6, Consistent Help (Level A).
WCAG 2.2. SC 3.2.6, Consistent Help (Level A)
This Success Criterion is about ensuring users can get timely help when completing a task. For example, by ensuring consistent placement of help links and help content. This criterion does not relate to ‘interface-level help’ such as spell checkers, tooltips, auto-complete functions, or contextual menus.
‘Consistent help’ includes the idea that links should maintain the same relative order across all pages within the set.…
Working with non-profits, charities, voluntary and public sector organisations and social enterprises for over 20 years. Jim set up one of the worlds first website accessibility web agencies in the mid 1990s.