For as long as I can remember I’ve puzzled over whether or not to put in default characters in edit boxes and text areas in my web forms. On the one hand if I don’t my page will not will not pass Guideline 10.4 (WCAG 1), and will have no chance of WAI AAA compliance.

Guideline 10.4 exists to ensure visitors using some older screen readers (which don’t recognise empty form fields) – can fill in web forms.

Unfortunately, if I add default text in my form fields I create problems for another set of users, i.e. those who have to delete my text before entering their own.…

Working with non-profits, charities, voluntary and public sector organisations and social enterprises for over 20 years. Jim set up one of the worlds first website accessibility web agencies in the mid 1990s.