Website accessibility is one of those areas that people think is too difficult to understand and too costly to implement. In truth it’s neither, but unless at least one person in your organisation is concentrating on it that perception will persist.
Explicitly mention website accessibility in your policy documents; e.g. mention your commitment to equality and to ensuring your website content is accessible. Your policy document should also include what you do to ensure equal access, e.g things like:
Although you can optimise your site to work with a particular set of browsers and you can use the most modern and dynamic features on your site your content should remain accessible in all browsers. It might not look the same or have the same behaviour – but the service and content should remain accessible to your site visitors no matter what they are using.
Get in touch if you are looking for help to develop your website accessibility policies. I’ll be happy to help.